A Softer Approach to Software Training

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Melissa Westmoreland

Heres a familiar scenario: Your company rolls out an updated version of a software package or a new technology tool and management expects you, as the training professional, to ensure all employees know how to use it. Someone in the IT department decides everyone needs ... More »

Maintenance: The Forgotten Step

Mark Simon

This simple but often forgotten step in the development process can maximize the course shelf life of your e-learning programs. At a recent meeting, the director of training operations at a global biopharmaceutical company was asked a fairly simple and straightforward q... More »