ROI Performance Evaluation at AgCo

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Michael Nicholson

To explore the effectiveness of training initiatives at AgCo, the ROI Method was applied. The ROI Method is a systematic and methodical measurement and evaluation approach that focuses on five levels of data and evaluation thereof to determine the effectiveness of ... More »

Job Performance in 3D

Benjamin Ruark

Among service jobs, traditional job-task analysis’s myopic focus on what a performer will "do to" a customer maintains an outmoded legacy. Instead, contemporary focus needs to be bicentric, integrating customer interaction and experience in due diligent analysis o... More »

The Dangers of Pasteurized Learning

David Rock

Every week I speak to clients struggling under the pressure of teaching more, in less time, with shrinking budgets. Unfortunately, there are no widely respected guidelines for how much you should teach people in a day, or how to be sure ideas will 'stick.' Many corporat... More »

Role of the Training Department in International Joint Ventures, Mergers, and Acquisitions

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Neal R. Goodman

With an estimated failure rate of 50 to 70 percent, international joint ventures (IJVs) are inherently unstable endeavors. However, the advantages of successful international joint ventures, mergers, and acquisitions are significant enough that an increasing... More »

Aligning Learning and Development with Compensation and Rewards

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Jon Ingham

Ensuring the alignment and integration of learning and development with compensation and rewardsand other management policies, processes, and practicesis an important aspect of effective talent management. There is, first, a need for horizontal alignmentensuring... More »