Why Organizations Use Competencies

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William J. Rothwell

Knowledge of competencies and competency modeling is increasingly important for workplace learning professionals tasked with learning results. Most front-line learning and performance professionals and their managers have encountered competencies or competency modeling ... More »

Case Study: Learning, at Your Service

Paul Harris

Through virtual training, the Global Service Department of one prominent workforce solutions company responds quickly to meet the needs of the business and delivers measurable results to the bottom line. Kelly Services was established in 1946 by William Russell Kelly, f... More »

Mastering Successful Training in the Global Virtual World

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Neal R. Goodman

Training and travel budgets are being slashed, yet training must go on. The solution that many organizations are turning to is virtual web-based training programs. These artificial virtual environments cannot replicate the learning that takes place face-to-face in a cla... More »

From Basic Competencies to Job-Specific Curriculums

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Diane J. Krieger

Curriculums benefit business in many ways. They are a major contribution to employee productivity and retention. Curriculums add value by reducing training costs and achieve performance goals by setting a true expectation for an employee to transfer learning to the job.... More »