Standard setting, in the context of criterion-referenced test development, describes the process used to determine the thresholds of minimally acceptable performance levels. More »

Learning & Development

Intermediate-level Content , Assessment , Measuring and Evaluating

Membership

To assess competencies, learning and performance professionals, not just performance professionals, must work with a competency model that is measurable. A measurable competency model identifies the competencies of the position or job, as well as the behavioral indicato... More »

Career Development , Learning & Development , Workforce Development

Assessment , Beginner Level Content , Career Development , Human Performance Improvement , Intermediate-level Content , Leadership Development , Management Development

Through a monetary conversion of benefits and costs, a return-on-investment (ROI) forecast projected calculations of the anticipated impact of coaching and mentoring to improve data entry processes. The overarching problematic issues involve complex data entry processes... More »

Learning & Development

Assessment , Coaching and Mentoring , Engagement , Intermediate-level Content , Measuring and Evaluating

George and Ira Gershwins timeless lyrics from the 1937 film, Shall We Dance, have Fred Astaire and Ginger Rogers lamenting different pronunciations of the same words: You say ee-ther and I say eye-ther, you say nee-ther and I say ny-ther. Ee-ther, eye-ther, nee-ther, ny... More »

Learning & Development

Assessment , Intermediate-level Content , Measuring and Evaluating

Note: This article is reprinted with permission from Jossey Bass/Pfeiffer from the forthcoming book, The Trainers Portable Mentor of Training & Development. Asking the right questions is much more important than having the right answers! How can you ask questions th... More »

Learning & Development

Assessment , Designing Learning , Human Performance Improvement , Intermediate-level Content , Measuring and Evaluating