Best Practices in Learning Analytics Series Introduction

Knowledge Advisors

This highlight reel introduces the KnowledgeAdvisors case study series, with clips from learning leaders like Beth White Marshall of Procter & Gamble, Leigh-Anne Voigt of Microsoft and Allyson Carter from McDonald's discussing how they've used learning analytics fro... More »

Three Ways HRD Professionals Can Improve Their Credibility

Premium Content
Jerry W. Gilley

For decades, many human resource development programs have suffered from a poor image because organizational leaders, managers, and employees do not view them and their professionals as vital, contributing members of the organization. Some HRD programs are not perceived... More »

Book Excerpt: In Action: Measuring Return on Investment, Volume 3

Premium Content
This article is part of Links Plus, a premium ASTD Subscription.
Debra Wallace

Chapter: Partnering to Achieve Measurable Business Results in the New Economy Background First Union is the nations sixth largest bank holding company, and it serves more than 16 million customers. It has the third largest branch network and a footprint that spans from ... More »

The Three Fundamentals of Change Management

Premium Content
This article is part of Links Plus, a premium ASTD Subscription.
Allan H. Church

Although there are many different approaches to understanding change and how to manage it, much of the thinking and experience in this area can be boiled down to three fundamental aspects: preparedness, change leadership, and strategy. Preparedness To effectively manage... More »