Six Sigma Meets HPT in Australia

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Billie Schuttpelz

Six Sigma and HPT are more similar than many realize. I've recently completed a Six Sigma project in Australia and have enjoyed the similarities throughout the entire process. What is Six Sigma? Six Sigma is a rigorous methodology that attempts to reduce variability and... More »

The Key to Effective Coaching

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John L. Davis

Coaching in corporate America is woefully inadequate. The most common approach to addressing this problem has been to provide training in management and coaching skills. Unfortunately, this approach seems to yield limited success. The problem is that it assumes that the... More »

Do You Work for a Jerk?

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Do you work for Franklin Hart, Jr.? You know, the "sexist, egotistical, lying, hypocritical bigot" from the movie Nine to Five? Actually, he's probably retired by now. Maybe your boss is closer in style to, say, Michael Scott, the pathetic manager from NBC's hit televis... More »

Certification Vs. Certificate: What's the Difference and How Can They Aid Career-Development Efforts?

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Elizabeth Hannah

As a business professional, you've probably questioned the difference between a certificate program and a certification program. The two very similar terms seem to get bounced around interchangeably. However, there is a big difference between the two. As an OD/Leadershi... More »

Building Organizational Capacity in Health Care Not-For-Profits

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Nancy Rehbine

Capacity building is a major topic among not-for-profit organizations and organizations that provide services to not-for-profits. In fact, a recent survey by Paul Light, of the Brookings Institute, found that those organizations with increased organizational effectivene... More »