Bringing Life to Sales Training Modules

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Seniye Groff

To improve learning for social individuals, those who relate well with people, character development can be a useful tool to creating online learning that's more engaging. Because salespeople are social individuals that relate well with people, creating characters that ... More »

Employee Surveys Find Missing Links Between Training and Application

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Amy Pearl

Why isn't my team embracing our new sales process? Why isn't the manager using skills taught in our leadership development program to inspire people to achieve goals? Why don't customer service representatives demonstrate the right soft skills after attending our in-hou... More »

Know Your Destination Before Departure

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Toni Hodges DeTuncq

One of the biggest challenges in conducting impact studies of performance-improvement programs is that the organization is not clear on exactly what they hope will change. It is not surprising that programs often provide little impact when it has no objective. An organi... More »

The Hidden Power of Coaching: Unleashing Accountability

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Jack Zenger

Coaching has become a key element in most leadership development initiatives. Once conceived of as training reserved for only a few individuals at the apex of the organization chart, it is available to a much broader segment of the leadership team. A growing body of emp... More »

Executive Coaching Heats Up

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Scott Saslow

Members of the Institute of Executive Development conducted an online survey in 2005 on executive coaching. More than 200 individuals participated including practitioners, service providers, and academics from a variety of organizations from 12 distinct industries. Some... More »