Effective Delegation Enables Continued Growth

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Doug and Polly White

In the course of conducting research for our new book, Let Go to Grow: Why Some Businesses Thrive and Others Fail to Reach Their Potential, we analyzed more than 100 small and midsize companies. We found that many previously successful and growing businesses reached a p... More »

Position Yourself as a Thought Leader

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Sally Williamson

Thought leadership has become a buzz word in recent years as companies strive to differentiate themselves in their industry. Small companies think it’s a strategy industry leaders are using to tout their R&D departments. Some view it as a way to stake out the ... More »

Determining Impact and ROI for Knowledge Management

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This case study from Measuring ROI in Learning & Development (ASTD, 2012) is an evaluation of business impact and return on investment (ROI) for a knowledge management (KM) system within Global Consulting, Inc. The evaluation used a longitudinal design to measure im... More »

Conduct a Social Media Policy Audit

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Conduct a social media policy and procedures audit to determine the shape your workplace social media compliance management program should take, along with the risks and rules your social media policies should address. More »

ROI Forecast for Kannon Sales Training

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John Galto

Due to general business conditions, copier sales at Kannon have gone down 30 percent in the last year. As part of an overall expense-reduction strategy, sales management decided to reduce salesforce expenses. Upper management required a business impact study to evaluate... More »