Using a microblog such as Twitter can be a great way to connect with learners, remind them of what they learned, and provide tweet-sized messages of inspi­ration. Microblog messages can be one-way communication from trainers, or respons­es from participants can be expec... More »

Learning Technologies

Social Learning , Beginner Level Content , Designing Learning

Scenario development has a lot of overlap with movie scriptwriting. You don’t need to have extraordinary literary skills, but rather some insight into the work being done at the learner’s organization. Reality can be very compelling, so the materials for the... More »

Learning Technologies

E-Learning , Simulations and Serious Games , Beginner Level Content

Michael Bills is an internationally recognized authority on top-line value creation and innovation, and his experience has taken him around the globe, consulting with world-class organizations on the process of innovation. In this interview, he shares his insights on hi... More »

Workforce Development

Innovation , Intermediate-level Content , Training and Development - General

As the coaching program manager for Weight Watchers North America, I train a segment of our field employee population to become peer coaches who can reinforce the skills that are taught in our training programs. The coaching model that we use to help our employees do th... More »

Learning & Development

Change Management , Intermediate-level Content , Coaching and Mentoring

To explore the effectiveness of training initiatives at AgCo, the ROI Method was applied. The ROI Method is a systematic and methodical measurement and evaluation approach that focuses on five levels of data and evaluation thereof to determine the effectiveness of ... More »

Learning & Development

Managing the Learning Function , Measuring and Evaluating , Advanced Level Content