Building an Effective Cross-Cultural Knowledge Management System

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An effective cross-cultural knowledge management system captures (and shares) all information about specific countries including business practices, cultural factors that affect business, social and legal topics, diversity issues, and so forth. Such a database-driven pr... More »

10 Steps to Successful Coaching

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Sophie Oberstein

Before you can coach others, you have to spend some time thinking about what coaching means to you, what your coaching goals are, and what characteristics you need to embody to achieve those goals. Step 2: Remove personal obstacles Aside from the practical consideration... More »

Building Sponsorship Support for ROI Implementation

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Holly Burkett

If youre a WLP professional tasked with implementing an evaluation project at the ROI level, then you need support for resource allocation in all phases of ROI implementation, including evaluation planning, data collection, data analysis, and communication of results. I... More »

What Is Coaching?

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At its heart, coaching is about change. And as most organizational learning professionals know, goals for learning and change go hand in hand. So how can coaching advance the goals for workplace learning? Recent research in the neurosciences has shown that it doesnt tak... More »

Increasing Online Course Completion with Frequent Learner Points

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Bethpage FCU is a not-for-profit, community financial institution, whose goal is to provide extraordinary financial services. Part of our corporate value statement says that Bethpage FCU values people who have a passion for learning and who use learning to deliver on th... More »