November 04, 2008 - by Carol Decker
One of the most mindful discussions of our time is that of the world economy. During recessionary eras, expenditures become hard fought for and the pressure for increased revenue becomes more intense. The training field is no stranger to the negative effects of hard eco... More »
October 04, 2008 - by Patricia Radakovich
One of the most difficult jobs you might face as a performance consultant is getting employees and management on board with a project. You rely on employees and managers to provide you with accurate and complete information so you can conduct a thorough analysis. You al... More »
August 04, 2008 - by Jeff McElyea
In my work I meet many small business owners (SBOs) who are very skilled at their crafts but who lack a broad understanding of how to build and operate a business. Consequently, their companies are profitable enough to remain open, but do not generate a livable income. ... More »
July 04, 2008 - by Rita Johnson
At Fort Knox Federal Credit Union, we train tellers how to correctly process deposits, withdrawals, loan payments, and many other financial transactions. In addition, trainees are required to focus on customer needs, not on meeting a quota, and our training sessions str... More »
June 04, 2008 - by Ron Drew Stone
As we go about the business of identifying performance needs and designing, developing, and delivering training for clients, we focus on the learning requirements. After all, we are the sponsor of learning, and the champion, the steward, the expert in learning and train... More »
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