April 20, 2012 - by John Galto
Due to general business conditions, copier sales at Kannon have gone down 30 percent in the last year. As part of an overall expense-reduction strategy, sales management decided to reduce salesforce expenses. Upper management required a business impact study to evaluate... More »
January 02, 2012 - by Maxine Kamin
People who excel at their jobs solve problems. Nothing is more indicative of success in the workforce than solving problems. As Ron Willingham states in Integrity Service, In a real sense, each of us controls our success level by the problems we choose to solve. ... More »
July 25, 2011 - by Jeff Goldberg
Training sales managers is often a challenge. Lets face it...theyre jaded, overworked, have lots of responsibility, and often were never trained to do their jobs. In fact, in most cases, sales managers became sales managers because they were top performing salespeople. ... More »
June 25, 2011 - by Brownell Landrum
The following information was collected in an ASTD Sales Training SIG event in Atlanta, Georgia. In this session conducted by my company, DrawSuccess, participants were asked about barriers to success in sales challenges faced when training salespeople qualities of an e... More »
May 25, 2011 - by Maxine Kamin
Recovery means making good on a mistake. No matter how hard you try, youor the company you work forcan make an error. Think of a mistake as an opportunity to regain your customers loyalty. In fact, customers who have a problem that gets resolved are actually more loyal ... More »
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