Knowing the company’s goals is the first step to building your case for performance improvement programs. More »

Human Capital

Business Impact , Human Performance Improvement

Knowledge of competencies and competency modeling is increasingly important for workplace learning professionals tasked with learning results. Most front-line learning and performance professionals and their managers have encountered competencies or competency modeling ... More »

Career Development , Human Capital

Business Impact , Career Development , Competencies , Curriculum Alignment , Human Performance Improvement , Skills Gap

In the business world, CEOs have one prioritygrowth. In the world of talent management, practitioners should have only one prioritytheir CEOs vision. And so, as one of these practitioners, you should have only one fundamental question: Does your organizations performanc... More »

Human Capital , Senior Leaders & Executives

Business Impact , Human Performance Improvement , Measuring and Evaluating

The ASTD BEST Awards recognize organizations that demonstrate enterprise-wide success as a result of employee learning and development. We are looking for organizations that get it: They use the learning function as a strategic business tool to get results. More »

Global Human Resources Development , Human Capital , Learning & Development

Business Impact , Human Performance Improvement , Training and Development - General

Recovery is making good on a mistake. No matter how hard you try, you, or the company you work for, can make an error. Think of a mistake as an opportunity to regain the customers loyalty. As you read in Step 2, customers who have a problem that gets resolved are actual... More »

Human Capital , Sales Enablement

Business Impact , Coaching and Mentoring , Human Performance Improvement , Leadership Development , Selling Skills , Social Learning