Tips for Quality Control of Online Learning

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Connie Malamed

Nothing is worse than having your client find an obvious error in a program that’s already been released. The troubleshooting, re-testing and scrambling to fix the problem can turn into a heart-pounding race against the clock. Enter Quality Control. eLearning Coac... More »

Reviewing the User Interface

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Diane Valenti

When purchasing a custom-designed e-learning course, one of the first deliverables you’ll review and approve is the user interface (UI) design. The graphic designer does the heavy lifting in terms of the design. But you need to know what you’re both trying t... More »

Working With Subject Matter Experts

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Jenn Labin

Instructional designers are adult learning experts, learner advocates, and system thinkers. They rely on subject matter experts to provide the specific nuggets of content that they can use to create a meaningful learning experience. More »

Being Global Requires Standard Work in Our Interactions

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Frederick A. Miller

Our global connection requires that we interact across oceans and borders. It requires that the meaning and intent of our interactions be easily understood, so we can learn quickly and take action accordingly. The challenge is that our history has not prepared us for gl... More »

Isolation of Coaching Effects

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Jack J. Phillips

Isolating the effects of a coaching program on business impact data is one of the most challenging, yet necessary, steps in the ROI Methodology. When addressed credibly, this step links the coaching process directly to business impact. More »