As a first step in isolating a programs impact on performance, all key factors that may have contributed to the performance improvement should be identified. This step communicates to interested parties that other factors may have influenced the results, underscorin... More »

Human Capital , Learning & Development

Business Impact , Managing the Learning Function , Measuring and Evaluating

In their book, Blue Ocean Strategy, W. Chan Kim and Rene Mauborgne say that most companies exist in a red ocean of competition but would succeed far more by creating blue oceans of uncontested market space. The same change can be made in our workplaces. Yes, obj... More »

Human Capital

Change Management , Engagement , Integrated Talent Management , Intermediate-level Content , Managing the Learning Function