Assessing Competencies Starts With a Measurable Competency Model

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William J. Rothwell

To assess competencies, learning and performance professionals, not just performance professionals, must work with a competency model that is measurable. A measurable competency model identifies the competencies of the position or job, as well as the behavioral indicato... More »

From Making It Stick to Making It Last: How to Keep ROI and Results-Based Training Efforts on Track

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Holly Burkett

Keeping a results-based evaluation and return-on-investment process on track is one of biggest implementation challenges for evaluation professionals. In many ways, its equivalent to training for a marathon. You start small with manageable goals, stretch your muscles, c... More »

Implementing Executive Coaching Programs with Business Impact

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Lynn Schmidt

Todays business environment is undergoing many changes that are having a considerable impact on the quantity and quality of leadership talent. Businesses are faced with a large number of retirees, a lack of viable successors, diminishing leadership development budgets, ... More »

Draw Out the Best from Each Participant

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Brownell Landrum

In Latin educare to educate means to draw out. But it seems as if education and training are often more focused on a top-down teaching approach, where information is disseminated, than a true drawing-out process in which participants discover the learning through a proc... More »

Consider Contribution Margin to Calculate Training’s Impact

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Carol Decker

A goal of successful business is to choose a course of action that will produce profitable results. In training departments, for example, directives to increase the bottom line can come as suggestions to eliminate certain programs, raise prices, reduce expenditures, or ... More »