Which to Choose—A Coach or a Mentor?

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Judith G. Lindenberger

Corporate training departments teach job skills to help employees become more effective and successful. Some skills, however, are best learned one-on-oneeither from a coach or a mentor. Coaches work with people whose primary focus is change, while mentors work with peop... More »

How to Avoid Minefields When Planning a Global Training Event

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Neal R. Goodman

With the globalization of the worlds economies, the ease of travel, and convergence in many industries, the need for global training events is becoming more common. However, global training events are full of minefields. The hidden dimensions of cross-cultural differenc... More »

You Say Ee-ther and I Say Eye-ther: Clarifying Assessment and Evaluation

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Jean B. Rea

George and Ira Gershwins timeless lyrics from the 1937 film, Shall We Dance, have Fred Astaire and Ginger Rogers lamenting different pronunciations of the same words: You say ee-ther and I say eye-ther, you say nee-ther and I say ny-ther. Ee-ther, eye-ther, nee-ther, ny... More »

What Is Virtual Training?

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Cindy Huggett

When personal computers were introduced into the workplace and our daily lives, we used them to automate processes and simplify routines. It was natural for training to follow. Trainers began looking for ways to automate learning, and traditional training moved onto the... More »

Thoughts on Measuring and Evaluating Training

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Pat Crull

The term evaluation invokes a variety of emotions in people. Some fear the thought of being held accountable through an evaluation process; others see the prospect of evaluation as challenging and motivating. In either case, measurement and evaluation of training has a ... More »