Casual Games, Serious Results, Metrics to Prove It

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Ben Katz

In the training industry, major corporations ranging from Bank of America to Sun Microsystems have used serious games for everything from ATM maintenance to new hire orientation. Many instructional designers have had the opportunity to experiment with using learning gam... More »

Experimentation as a Mindset

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Tara Whittle

Popular culture celebrates experimentation and gives lip service to accepting failure through stories like Thomas Edisons long quest to invent of the electric light bulb, about which he said, I havent failed; Ive simply found 2,000 ways that dont work. Yet in reality, w... More »

Scheduling Successful Learning Events

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Robert W. Lucas

The obvious goal of any learning event is to provide or enhance attendees knowledge, skills, and attitudes. In preparing to do this, you need to do your homework and decide many things related to the format, content, delivery, location, materials needed, and much more. ... More »

Middle Managers: Eleven Techniques for Navigating Mucky-Muck

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Lisa Haneberg

Teams rely on their managers to cut through the mucky-muck and help them get their jobs done. Middle managers are most likely to face mucky-muck because they interact with more functions, levels, groups, and individuals than others in the agency. Once mucky-muck present... More »

The Art of Coaching: An Interview with David C. Logan and John King (Part Two)

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George Hall

David C. Logan and John King believe that a real leader at any level is a coach. The key to problem solving is identifying the right problem from the beginning and saying what youll do about it. In this two-part interview, they describe the values-driven approach they h... More »