December 28, 2010 - by Laurent Pacalin
The world has changed people now live and work in a world where Google gives the answers, where a mobile phone is the lifeline to the Web and to your GPS location, and where Facebook, LinkedIn, and Twitter link people to each other in their own way. By leveraging these ... More »
September 27, 2010 - by Neal R. Goodman
When we add a virtual environment to the challenges associated with training across cultures, misunderstandings can easily be exacerbated, often because they will go unnoticed by the facilitator for a longer period of time. As discussed in an earlier In Practice article... More »
March 27, 2010 - by Neal R. Goodman
Consider the following case: A European company sells a new telephone system to an Asian client with the condition that they will provide one day of on-site training for the equipment. The instructor arrives the night before the training and the next day reviews the use... More »
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