April 04, 2008
A factor important to performance improvement is job satisfaction,
but satisfaction occurs occasionally and cant be sustained.
Despite the challenges, its still possible to enhance an
employees effectiveness to perform and resilience to endure by
teaching them how to re...
March 04, 2008
If you're a training professional seeking to show the
contribution of learning and development to the business, the
action-planning process is a proven transfer and measurement
strategy to add to your toolkit. A call center implements an intensive customer service train...
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