While the jump from employee engagement to ROI may be more than an intuitive leap of faith, little research has been able to draw a direct link between the two. With the help of a national restaurant chain, DecisionWise compared engagement measures with performance fact... More »

Human Capital , Learning & Development , Senior Leaders & Executives , Workforce Development

Business Impact , Engagement , Intermediate-level Content , Measuring and Evaluating

Why do we conduct an evaluation of a learning experience? Many times, we do not use the information or only give it a cursory review. Are there real benefits to conducting training evaluations? Some of the purposes for conducting evaluation include: To build relationshi... More »

Learning & Development , Senior Leaders & Executives

Business Impact , Curriculum Alignment , Intermediate-level Content , Managing the Learning Function , Measuring and Evaluating , Training and Development - General

There are seven golden rules that hold the key to constructing workable and accurate ROI calculations. They are: Everyone starts from a different place. Benefits need to be calculated in financial terms. It is your business case. Estimate conservatively. Everything has ... More »

Learning & Development , Senior Leaders & Executives

Business Impact , Intermediate-level Content , Measuring and Evaluating , Training and Development - General

Organizational development and human resources personnel complement one another during times of change, with OD providing a big picture view and HR taking on front-line challenges. When I left a Fortune 100 company in the middle 1990s, one of my colleagues commented, "W... More »

Global Human Resources Development , Learning & Development

Business Impact , Change Management , Global Workforce Development , Integrated Talent Management , Intermediate-level Content , Managing Organizational Knowledge , Training and Development - General

Chronic turnover at companies isn't quickly fixed even when the problem is readily apparent. Of course, there are times when employee turnover is appropriate, such as unsatisfactory job performance, a poor job fit, or a shift in business needs. But that doesn't explain ... More »

Career Development , Senior Leaders & Executives , Workforce Development

Business Impact , Career Development , Global Workforce Development , Integrated Talent Management , Intermediate-level Content , Jobs , Leadership Development , Management Development