May 15, 2006 - by Seniye Groff
To improve learning for social individuals, those who relate well with people, character development can be a useful tool to creating online learning that's more engaging. Because salespeople are social individuals that relate well with people, creating characters that ... More »
May 14, 2006 - by Toni Hodges DeTuncq
One of the biggest challenges in conducting impact studies of performance-improvement programs is that the organization is not clear on exactly what they hope will change. It is not surprising that programs often provide little impact when it has no objective. An organi... More »
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article is part of Links Plus, a premium ASTD Subscription.