October 04, 2008
One of the most difficult jobs you might face as a performance
consultant is getting employees and management on board with a
project. You rely on employees and managers to provide you with
accurate and complete information so you can conduct a thorough
analysis. You al...
June 04, 2008
Mentoring programs can be an important part of the human performance technologists toolkit. The history of mentoring may have its beginnings in Greek mythology
when Telemachus left his son in the care of a wise man named
Mentor. Defining what mentoring is, and what it i...
April 04, 2008
A factor important to performance improvement is job satisfaction,
but satisfaction occurs occasionally and cant be sustained.
Despite the challenges, its still possible to enhance an
employees effectiveness to perform and resilience to endure by
teaching them how to re...
March 04, 2008
If you're a training professional seeking to show the
contribution of learning and development to the business, the
action-planning process is a proven transfer and measurement
strategy to add to your toolkit. A call center implements an intensive customer service train...
March 04, 2008
Holding onto your valued workers doesnt end with a competitive
paycheck. It requires an environment of great management, open
communication, empowerment, and recognition. While the U.S. economy may be growing at a rate of 3 to 4 percent
each year, employers are seeing a...
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