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Why Organizations Use Competencies

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This article is part of Links Plus, a premium ASTD Subscription.
William J. Rothwell

Knowledge of competencies and competency modeling is increasingly important for workplace learning professionals tasked with learning results. Most front-line learning and performance professionals and their managers have encountered competencies or competency modeling ... More »

Training Improves Collective Efficacy and Performance

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As HR personnel continue to identify what impact training has on the success of organizations, the term efficacy plays a role. Weve understood the term to refer to ones confidence level to perform. When determining such levels, we are often faced with only individual le... More »

The 3 Conditions of Accountability

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This article is part of Links Plus, a premium ASTD Subscription.

There are three kinds of employees. Saints are always accountable. Sinners arent. Most employees are save-ables. Sometimes save-ables make good choices; sometimes they dont. Theyll consistently perform and do the right things, but only under certain conditions. To creat... More »

Career Contentment: Pathway to Performance Improvement

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A factor important to performance improvement is job satisfaction, but satisfaction occurs occasionally and cant be sustained. Despite the challenges, its still possible to enhance an employees effectiveness to perform and resilience to endure by teaching them how to re... More »

Using Action Plans to Support Learning Transfer and Measure Performance Results

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Holly Burkett

If you're a training professional seeking to show the contribution of learning and development to the business, the action-planning process is a proven transfer and measurement strategy to add to your toolkit. A call center implements an intensive customer service train... More »

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