September 14, 2006 - by Janine Smith
You've heard the buzz: "Select for talent; right person, right role." But how do you do that? How do you transfer this concept into practical application? How do you uncover talents and strengths during the selection process and as part of a career-development program? ... More »
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For some people, the thought of building great leaders at the Internal Revenue Service (IRS) might be intimidating. After all, it is the IRS! Nonetheless, in 1998, a group of leadership developers began to focus on improving customer service and tax-enforcement. These e... More »
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article is part of Links Plus, a premium ASTD Subscription.