June 04, 2009 - by Neal R. Goodman
As business globalization accelerates, leaders grasp of core global competencies must grow, as well. Currently, however, organizations vary significantly in their ability to identify current and future global leaders. Corporations are even less consistent and competent ... More »
June 04, 2009 - by Donna M. Grossman
Whether your job fell victim to the current economic crisis or youre simply seeking the next position to enhance your career, its important to take some time to make sure youre going after the right things. A few simple steps can help. Conduct a self-assessment First, d... More »
June 04, 2009 - by Jim Hornickel
Customer service is a commonly used phrase that, unfortunately, has come to mean almost nothing. At its heart, though, the phrase conveys the essentials of great interactions. Lets analyze it. Customer: most commonly defined as one who pays for goods or services. Servic... More »
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