August 04, 2008
Laura A. Davis
I dont know about you, but I sometimes long for the relative
simplicity of the 1970s and 1980s. As a consumer, life seemed more
straightforward. I had a checking account, a money market account,
and a few stocks. As a recent college graduate, I worked for Chase
April 04, 2008
A factor important to performance improvement is job satisfaction,
but satisfaction occurs occasionally and cant be sustained.
Despite the challenges, its still possible to enhance an
employees effectiveness to perform and resilience to endure by
teaching them how to re...
March 04, 2008
If you're a training professional seeking to show the
contribution of learning and development to the business, the
action-planning process is a proven transfer and measurement
strategy to add to your toolkit. A call center implements an intensive customer service train...
February 04, 2008
I am an economist who also holds a PhD in organizational learning.
Most of what I do professionally, however, falls under the realm of
economic development. Job creation, wealth creation, and quality of
life are the cornerstones of that work. I am interested in
January 04, 2008
Judith H. Katz
Recently while reading an e-newsletter from a professional
organization, I came across yet another article about a mentoring
program for women in the workplace. Although the article itself was
useful, I found myself upset, not by the content, but by the
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