March 27, 2010 - by Jeff Grimshaw
There are three kinds of employees. Saints are always accountable. Sinners arent. Most employees are save-ables. Sometimes save-ables make good choices; sometimes they dont. Theyll consistently perform and do the right things, but only under certain conditions. To creat... More »
March 27, 2010 - by Patrick Lencioni
In the late 1990s, I helped start a management consulting firm called The Table Group. which provides a variety of services to a wide range of clients in just about every respectable industry imaginable. From the beginning we adopted a simple informal approach to servin... More »
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article is part of Links Plus, a premium ASTD Subscription.