Performance Improvement Without Assessments

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William Seidman

Assessments and competencies are core elements of most training programs, but recent neuroscience research suggests that these elements may be detrimental to the improvement of organizational performance. New “affirmative” models of learning that use “... More »

Participant Assessment and Program Evaluation

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Daniel R. Tobin

The use of a 360-degree assessment for each learning participant is a fundamental building block of the entire program. But what about the use of other assessment instruments within the program? There is certainly no lack of assessment instruments on the market. Along w... More »

Using ROI to Support Talent Management Programs

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Lisa Ann Edwards

The 2008 global financial crisis forced many organizations to rethink the way they manage and develop talent. After organizations responded to the initial crisis by making significant cost and headcount reductions, many talent management professionals scrambled to demon... More »

Utilizing Phillips’ ROI Model to Evaluate Human Services Programs

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Carl Rabun

National social services agencies are dealing with the implications of the changes in federal and state Welfare to Work (WTW) program regulations brought about through the 2005 Deficit Reduction Act (DRA). The policies put in place by the new regulations have created an... More »

Rebuild Trust to Renew Confidence, Commitment, and Energy

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Dennis Reina

Jim Donaldson, CEO of XYZ Company, a multi-divisional corporation, struggled with his predicament. As a result of the economy, his company was going to have to restructure to consolidate departments, layoff staff, and redefine jobs. His employees were concerned, anxious... More »