April 27, 2010 - by Charlene Li
A major theme throughout this book has been that leadership is about relationships, and because social technologies are changing relationships, leadership also needs to change. Empowered customers and employees will not sit by the sidelines and accept business as usual.... More »
April 27, 2010 - by Lisa Haneberg
Teams rely on their managers to cut through the mucky-muck and help them get their jobs done. Middle managers are most likely to face mucky-muck because they interact with more functions, levels, groups, and individuals than others in the agency. Once mucky-muck present... More »
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