Any business in the world will only be as successful as it is in meeting the needs of its customers. The trick for leaders is to know how best to do that, and who really does it. The simple truth, of course, is employees make the difference, and only those companies who... More »

Learning Technologies , Senior Leaders & Executives , Workforce Development

Coaching and Mentoring , Intermediate-level Content , Leadership Development

To keep up and stay ahead, companies are chasing after a talented, diverse workforce. While many organizations address this by more proactive hiring, mentoring, and development practices, few make it a comprehensive structure with critically connected pieces. Instead, e... More »

Career Development , Senior Leaders & Executives , Workforce Development

Career Development , Career Planning , Integrated Talent Management , Intermediate-level Content , Measuring and Evaluating

Susan, an internal performance consultant in a healthcare organization, is faced with a particularly challenging situation. Steve, a finance vice-president, has requested that Susan conduct a morale-building workshop for managers in his group. Having worked in the organ... More »

Human Capital , Senior Leaders & Executives , Workforce Development

Coaching and Mentoring , Competencies , Engagement , Human Performance Improvement , Leadership Development , Management Development

Have you ever felt completely misunderstood by a member of the opposite sex? No matter how clearly you give directions they just don't understand? This is not surprising, since research shows men and women communicate as if from different cultures. Girls and boys are ta... More »

Senior Leaders & Executives , Workforce Development

Engagement , Integrated Talent Management , Leadership Development , Management Development

It is a terrific idea for executive-development professionals to play a role in the strategic-planning process, the formation of high-level goals and execution plans. Why? Strategy formulation is the process of choosing the best path for an organization, based on custom... More »

Career Development , Human Capital , Senior Leaders & Executives , Workforce Development

Business Impact , Career Development , Career Planning , Change Management , Integrated Talent Management , Leadership Development , Management Development