Six Sigma Meets HPT in Australia

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Billie Schuttpelz

Six Sigma and HPT are more similar than many realize. I've recently completed a Six Sigma project in Australia and have enjoyed the similarities throughout the entire process. What is Six Sigma? Six Sigma is a rigorous methodology that attempts to reduce variability and... More »

Return on Investment for Meetings and Events

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Monica Myhill

Within the last decade, ROI has become one of the most challenging issues facing, not only the training and development industry, but also the meetings and events industry. In the last two years, the Phillips ROI Methodology has been brought to the meetings and events i... More »

Diversity Is Dead

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Corey L. Jamison

The conversation about diversity as we have known it is over. Much like equal employment opportunity and affirmative action, the term "diversity" has come to represent something smaller, and with a more limited focus, than was originally intended. Diversity has become a... More »

Book Review: What the Numbers Say

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Are you new to evaluation? Do you feel deficient in math? Do you fear using estimates in your analysis? If you answered yes to any of these questions, be sure to read this review of What the Numbers Say, as it may just be the book that can ease your evaluation challenge... More »

The Key to Effective Coaching

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John L. Davis

Coaching in corporate America is woefully inadequate. The most common approach to addressing this problem has been to provide training in management and coaching skills. Unfortunately, this approach seems to yield limited success. The problem is that it assumes that the... More »