A Talent Stretched

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Melissa Westmoreland

Offering my time and talents outside of work helps me stretch myself and grow in ways I never could have imagined. More »

Role Plays: Virtual World v. Real World

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Mark Janowski

Here are four ways to make role plays in virtual worlds more effective than role plays in the real world. As training professionals are forced to move education from the front of the classroom to online, they have discovered many challenges. How do you keep participants... More »

What Have You Done for Me Lately?

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Melissa Westmoreland

One challenge of working in the training field, especially in manufacturing, is that our function is often viewed as an expense. In the current economy with plant closings and layoffs, that is not a good place to be. Calculate what you cost your employer on an annual ba... More »

Want a Job with Sticking Power? Take a Performance Approach

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Jennifer Eichenberg

It is no surprise that organizations have been and will continue to lay off training staff - to reduce overhead. While these individuals added value to an organization when it was financially stable, many training projects are deemed nonessential to an organizations vib... More »

Using Action Plans to Support Learning Transfer and Measure Performance Results

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Holly Burkett

If you're a training professional seeking to show the contribution of learning and development to the business, the action-planning process is a proven transfer and measurement strategy to add to your toolkit. A call center implements an intensive customer service train... More »