Case Study: Linking Employee Engagement to the Bottom Line

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Juan Riboldi

While the jump from employee engagement to ROI may be more than an intuitive leap of faith, little research has been able to draw a direct link between the two. With the help of a national restaurant chain, DecisionWise compared engagement measures with performance fact... More »

The Purposes and Benefits of Evaluation

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Donald V. McCain

Why do we conduct an evaluation of a learning experience? Many times, we do not use the information or only give it a cursory review. Are there real benefits to conducting training evaluations? Some of the purposes for conducting evaluation include: To build relationshi... More »

Seven Golden Rules for Calculating ROI

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Simon Clayton

There are seven golden rules that hold the key to constructing workable and accurate ROI calculations. They are: Everyone starts from a different place. Benefits need to be calculated in financial terms. It is your business case. Estimate conservatively. Everything has ... More »

Level 3 Assessments: Six Red Flags

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Ed Mayberry

Here's an overview of six red flags that will impact your ability to conduct effective Kirkpatrick level 3 assessments. Consider the following situation: You recently designed, developed, and delivered a blended learning workshop. The pre-work was online, and participan... More »