Publisher Information ISBN1-58720-086-4 Softback 187 pages October 2004, Cisco Press Purchase [http://www.ciscopress.com/title/1587200864] Authors Tom Kelly and Nader Nanjiani offer an inside look at Cisco Systems's and Cisco partner experiences in developing and deploy... More »

Learning & Development

Delivering Training , E-Learning

An excerpt from The Business Case for E-learning (Cisco Press, 2004). In the course of writing The Business Case for E-learning, we reviewed approaches to e-learning that had been adopted by a number of companies. We were especially intrigued with the use of simulations... More »

Career Development , Learning & Development

Curriculum Alignment , Designing Learning , E-Learning , Training and Development - General

Cisco Systems, one ASTD Excellence in Practice Citation winners for 2004, created an innovative training program called E-Service Training (EST), which capitalizes on the potential of existing Internet capabilities and technologies. Here's the story. Cisco Systems's E-S... More »

Learning & Development , Learning Technologies

Competencies , Delivering Training , Designing Learning , E-Learning

Last month we introduced an interactive Web feature based on the 2004 ASTD Competency Study: Mapping the Future. We were excited to receive so many responses! Over 570 readers weighed in with a wealth of great ideas. Thanks to all of you who shared your knowledge and ex... More »

Learning & Development

Designing Learning , Human Performance Improvement , Managing the Learning Function

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Learning & Development , Workforce Development

Change Management , Management Development , Managing the Learning Function , Training and Development - General