Using Web 2.0 tools to make reading and research more effective. It is clear that learning professionals need to look for better ways to take responsibility for our own learning. Here's a look at how we can take advantage of some of the relatively recent Web 2.0 tools t... More »

Learning & Development , Learning Technologies

Advanced Level Content , Informal Learning , Innovation , Managing Organizational Knowledge , Social Learning , Training and Development - General , Trends

Why isn't my team embracing our new sales process? Why isn't the manager using skills taught in our leadership development program to inspire people to achieve goals? Why don't customer service representatives demonstrate the right soft skills after attending our in-hou... More »

Human Capital , Learning & Development , Senior Leaders & Executives

Assessment , Business Impact , Human Performance Improvement , Training and Development - General

Until recently, there was limited understanding of the scope and detrimental impact of workplace violence. Traditionally, organizational leaders have held a not-in-my-back-yard mentality, thinking, "Our people aren't violent. That wouldn't happen here." From disgruntled... More »

Human Capital , Learning & Development , Senior Leaders & Executives

Training and Development - General , Trends , World Events

One of the biggest challenges in conducting impact studies of performance-improvement programs is that the organization is not clear on exactly what they hope will change. It is not surprising that programs often provide little impact when it has no objective. An organi... More »

Learning & Development

Beginner Level Content , Designing Learning , Human Performance Improvement , Training and Development - General

Coaching has become a key element in most leadership development initiatives. Once conceived of as training reserved for only a few individuals at the apex of the organization chart, it is available to a much broader segment of the leadership team. A growing body of emp... More »

Human Capital , Learning & Development , Senior Leaders & Executives

Business Impact , Coaching and Mentoring , Human Performance Improvement , Training and Development - General , Trends