Personal Learning for Learning Professionals

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Tony Karrer

Using Web 2.0 tools to make reading and research more effective. It is clear that learning professionals need to look for better ways to take responsibility for our own learning. Here's a look at how we can take advantage of some of the relatively recent Web 2.0 tools t... More »

Employee Surveys Find Missing Links Between Training and Application

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Amy Pearl

Why isn't my team embracing our new sales process? Why isn't the manager using skills taught in our leadership development program to inspire people to achieve goals? Why don't customer service representatives demonstrate the right soft skills after attending our in-hou... More »

Addressing Workplace Violence: Before, During, and After

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Martin B. Kormanik

Until recently, there was limited understanding of the scope and detrimental impact of workplace violence. Traditionally, organizational leaders have held a not-in-my-back-yard mentality, thinking, "Our people aren't violent. That wouldn't happen here." From disgruntled... More »

Know Your Destination Before Departure

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Toni Hodges DeTuncq

One of the biggest challenges in conducting impact studies of performance-improvement programs is that the organization is not clear on exactly what they hope will change. It is not surprising that programs often provide little impact when it has no objective. An organi... More »

The Hidden Power of Coaching: Unleashing Accountability

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Jack Zenger

Coaching has become a key element in most leadership development initiatives. Once conceived of as training reserved for only a few individuals at the apex of the organization chart, it is available to a much broader segment of the leadership team. A growing body of emp... More »