People often ask questions, such as, "What kinds of metrics are most commonly used to measure ROI?" There then follows discussions on the kinds of measures used, or that shouldn't be used, and sometimes the conversation goes off track and conflict brakes out. While peop... More »

Learning & Development

Beginner Level Content , Business Impact , Managing the Learning Function , Measuring and Evaluating

Change is never easy, especially when the outcome of the change is unknown. Wouldn't it be nice to be able to test drive a new strategy before implementation? One method, the CALM method, developed by David J. Koehn, is a software application that does just that. CALM, ... More »

Learning & Development

Change Management , Measuring and Evaluating , Selling Skills , Simulations and Serious Games

What do corn flakes, microwave ovens, saccharin, and Viagra have in common? Each was an innovation breakthrough we now take for granted. Before we reveal their other common bond, a word on the trend toward innovation: Over the past 10 years, operations and process effic... More »

Learning & Development

Innovation , Intermediate-level Content , Measuring and Evaluating , Trends

Much of the research on leadership development focuses on the individual who already is in a leadership role. But what would happen if the focus was on those in pre-management roles and helped leverage their development for future management and leadership opportunities... More »

Career Development , Human Capital , Learning & Development

Career Development , Career Planning , Competencies , Engagement , Intermediate-level Content , Leadership Development , Measuring and Evaluating , Trends