The ability to think from other peoples organizational and personal perspectives is central to building institutional support and selling training and development. Each area of an organization represents a frame of reference. Because our work serves all areas of the bus... More »

Learning & Development , Sales Enablement

Assessment , Engagement , North America , Selling Skills

In a world where financial services clients are becoming inundated with marketing materials, the noise of such tactics often prevents your business from being heard. While direct marketing is subject to ridicule for its unwanted solicitations through the mail or by phon... More »

Learning & Development , Sales Enablement

Beginner Level Content , Business Impact , Selling Skills

Rapid prototyping saves time and money at Harvard Business School Publishing. Problem: Learning and development professionals face continual pressures to develop learning programs quickly. The challenge is to deliver effective, high quality material and programs, often ... More »

Learning & Development , Learning Technologies

E-Learning , Intermediate-level Content , Selling Skills

Change is never easy, especially when the outcome of the change is unknown. Wouldn't it be nice to be able to test drive a new strategy before implementation? One method, the CALM method, developed by David J. Koehn, is a software application that does just that. CALM, ... More »

Learning & Development

Change Management , Measuring and Evaluating , Selling Skills , Simulations and Serious Games