The Global Holiday Black Hole

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Neal R. Goodman

A major high-tech company created a financial incentive package for its salespeople; those who shared customer information across national boundaries would receive bonuses. The company's training department presented the new process in one-day, face-to-face workshops in... More »

Implement a global Diverity and Ethics Program

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Terra Vanzant-Stern

Developing ethics and diversity awareness programs domestically can pose a significant challenge, and adding the global factor creates a new dimension. Experience with these matters often concentrates on generational, race, and gender differences. While focusing on thes... More »

Working in Virtual Multicultural Environments

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Alfredo Pires de Castro

The word virtual conjures up several enticing, but often untrue, images. What is a virtual team and why is the call for virtual teams greater than ever before? A virtual team, like every other team, is a group of people who interact through interdependent tasks guided b... More »