In preparing for an educational event at a major client, we were struggling to find a way to mirror the workers own behavior to them so they could see their own culture. At the same time, we were introduced to Arthur Brown, president of Teaching & Training by Design... More »

Learning & Development

Business Impact , Change Management , Designing Learning , Engagement , Simulations and Serious Games , Trends

Purpose The purpose of this return-on-investment (ROI) study is to forecast the estimated potential benefits for human capital solutions as they relate to strategic company growth plans. Background MA Publishing* (fictitious name) is a subscription publishing company th... More »

Human Capital , Sales Enablement

Business Impact , Change Management , Economy , Engagement , Human Performance Improvement , Jobs , Measuring and Evaluating , Skills Gap

A corporate crisis of any kind puts a strain on customer relationships. Customers reactions range from providing a show of faith for the organization to having questions that need answering to deciding to end their relationship. Time is essential. Once a crisis strikes,... More »

Learning & Development , Learning Technologies

Business Impact , Change Management , Coaching and Mentoring , Engagement , Managing Organizational Knowledge , Mobile Learning

Knowing that executives are concerned about productivity and cost savings is crucial for any performance improvement practitioner who might conduct analysis and discover workplace bullying is a root cause of performance problems within an organization. The term bullying... More »

Global Human Resources Development , Human Capital

Business Impact , Engagement , Global Workforce Development , Trends

Consultants perform a unique service to organizations. In spite of being outsiders, or often because of it, consultants can provide an objective point of view and cost-effective expertise. This is never more evident than in strategic planning. Hiring a consultant is an ... More »

Senior Leaders & Executives

Business Impact , Change Management , Engagement , Leadership Development , Measuring and Evaluating