Purpose The purpose of this return-on-investment (ROI) study is to forecast the estimated potential benefits for human capital solutions as they relate to strategic company growth plans. Background MA Publishing* (fictitious name) is a subscription publishing company th... More »

Human Capital , Sales Enablement

Business Impact , Change Management , Economy , Engagement , Human Performance Improvement , Jobs , Measuring and Evaluating , Skills Gap

Its early in the New Year, and many of us are filled with optimistic thoughts and plans about what we can accomplish in 2011. Likely, youve done some planning about the next steps to take in your business or career. No matter how great our optimism or robust our vision ... More »

Career Development

Career Development , Career Planning , Engagement , Human Performance Improvement , Intermediate-level Content , Jobs

A corporate crisis of any kind puts a strain on customer relationships. Customers reactions range from providing a show of faith for the organization to having questions that need answering to deciding to end their relationship. Time is essential. Once a crisis strikes,... More »

Learning & Development , Learning Technologies

Business Impact , Change Management , Coaching and Mentoring , Engagement , Managing Organizational Knowledge , Mobile Learning