Workplace professionals who achieve certification through the ROI Institute have a professional responsibility to educate colleagues on the ROI methodology process that was created by Jack J. Phillips and Patti Phillips. There are many leadership roles and responsibilit... More »

Learning & Development , Senior Leaders & Executives

Business Impact , Measuring and Evaluating , Training and Development - General

In the business world, CEOs have one prioritygrowth. In the world of talent management, practitioners should have only one prioritytheir CEOs vision. And so, as one of these practitioners, you should have only one fundamental question: Does your organizations performanc... More »

Human Capital , Senior Leaders & Executives

Business Impact , Human Performance Improvement , Measuring and Evaluating

Reviewing the lessons learned during a change process is important for the change manager. After participating in a change initiative, managers will benefit from looking back at the transition period from prechange to postchange to review what theyve learned, as well as... More »

Senior Leaders & Executives

Business Impact , Change Management , Measuring and Evaluating

For most people, DOA refers to Dead on Arrival. For learning professionals, DOA means Demanded by Older Authorities. ROI for training is an old technology used by older leaders or maybe just old thinking leaders. It is an outdated process. Outdated, however, doesnt mean... More »

Learning & Development , Senior Leaders & Executives

Business Impact , Measuring and Evaluating , Trends

Because the agreement is the culmination of the contact phase, it is tempting to gloss over finalizing the agreement. This is especially true when consultant and client know each other and have worked together before. Nevertheless, many internal consultants who were int... More »

Senior Leaders & Executives

Business Impact , Managing the Learning Function , Measuring and Evaluating , Training and Development - General