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Creating Loyalty and Profits with the Right Price

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Mark David Jones

The term price specifically refers to the true cost and value to your customer. Value is what a customer gains from the experience of purchasing your product or servicea combination of a superior product provided by superior people, who create a place that is engaging a... More »

Using ROI to Understand the Effectiveness of Faculty Training and Development to Deliver Quality Distance Learning

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This article is part of Links Plus, a premium ASTD Subscription.

Kimberly T. Staten is an adjunct graduate professor for the Department of Educational Technology at Boise State University. She also is a faculty assistant in the Graduate School of Management and Technology at the University of Maryland, University College for the onli... More »

Converting Data to Monetary Value

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Use Standard Values Many organizations have standard values to measure turnover, productivity, and quality. If a measure has a monetary value developed and accepted by the organization, there's no reason to reinvent it. Standard values are generally grouped into three c... More »

Call for Entries: 2007 ASTD Awards

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2007 ASTD Awards: Deadline September 20, 2007 Be part of the 2007 ASTD Awards. Apply for these ASTD honors: Awards for Organizations Excellence in Practice - Practices and interventions that get results. ROI Impact Study Award - Case study that demonstrates return-on-in... More »

Getting a Seat at the Table: Interview with Theresa Hummel-Krallinger and Jim Yoacham

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Training expert, Theresa Hummel-Krallinger, and former senior executive, Jim Yoakum, draw from several decades of experience to define just what skills are needed to "get-a-seat-at-the table," and how these skills can be developed. Hummel-Krallinger and Yoakum sound a c... More »

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