Employee educational records have historically been captured on paper and kept in employee personnel files at the unit level. Some challenges presented by this method are the reliability of records, the challenge to produce official reports for regulatory agencies, and ... More »

Career Development , Learning & Development , Learning Technologies

Career Development , Human Performance Improvement , Integrated Talent Management , Managing Organizational Knowledge , Measuring and Evaluating , Training and Development - General

We have all experienced what it feels like to have a memorable customer service moment. It's a moment when your expectations were not only met, but were absolutely blown away. You can make an emotional connection to a business or a brand because of that one experience. ... More »

Career Development , Human Capital , Senior Leaders & Executives

Business Impact , Career Development , Career Planning , Coaching and Mentoring , Integrated Talent Management , Leadership Development , Measuring and Evaluating , Training and Development - General

Training expert, Theresa Hummel-Krallinger, and former senior executive, Jim Yoakum, draw from several decades of experience to define just what skills are needed to "get-a-seat-at-the table," and how these skills can be developed. Hummel-Krallinger and Yoakum sound a c... More »

Career Development , Global Human Resources Development , Learning & Development , Senior Leaders & Executives

Business Impact , Career Development , Curriculum Alignment , Global Workforce Development , Human Performance Improvement , Managing the Learning Function , Measuring and Evaluating , Training and Development - General , Trends

It's time to come together to learn the latest techniques and trends, share your successes and failures, and refine your skills and knowledge! Check out this article to learn how you can tailor your professional experience with the following programs: Measuring & Ev... More »

Career Development , Learning & Development

Assessment , Business Impact , Competencies , Intermediate-level Content , Managing the Learning Function , Measuring and Evaluating , Training and Development - General

There's a paradox in the training and development world: often it is the immeasurable human dimension that most influences measurable outcomes. Bill Browning believes this, because he sees it every day. Four years after graduating from Browning's workforce development p... More »

Career Development , Government , Human Capital

Beginner Level Content , Business Impact , Career Development , Career Planning , Economy , Intermediate-level Content , Measuring and Evaluating , North America , Training and Development - General