Do Your Emails Make the Write Impression?

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Jane Dominguez

Within the first three seconds of a new encounter, we make an indelible first impression. It is no different with our written communication. Email is often the first contact with our customers, clients, and associates. Readers form instant opinions about us based on how... More »

Using ROI to Understand the Potential Impact of Multitouch Interface

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David DeProspero

David DeProspero is an employee of the Rome City School District, in Rome, New York. Over the last decade of employment with the District, he has seen first-hand the computing difficulties faced by individuals with physical disabilities. Davids ongoing research on emerg... More »