Lessons Learned from the Field: How To Manage Change

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Skip Ward

The term Change Management brings in more than 10,000 hits on Amazon.com, an informational overload. But there is no need to feel overwhelmed. This short article will focus on lessons learned in managing change projects from the front lines of government, businesses, un... More »

Review: Interact Now

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Mary Keith Resseau

In the genus of synchronous tools, Interact Now is a different species. Formerly known as iLearning, and then Capstar, Interact Now joined the Thomson NETg fold in 2004. The product was initially developed as a synchronous learning platform in support of a satellite-bas... More »

Strategies to Implement ROI and Evaluation in any Organization

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Gerry Doyle

The challenge of implementing ROI and evaluation in a comprehensive and sustained way requires a range of responses, including capacity building, competence development, the adoption of new methods, and changes in processes and behaviors. For many practitioners to susta... More »

Add Value to Your Training: Training Tips for New Trainers

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Lia McIntosh

How much a learner gets out of training has a lot to do with how much a trainer puts into it. In addition, learners tend to appreciate training more when they feel what they are learning is valuable to them in some way. So before you begin a training session, consider w... More »

From Basic Competencies to Job-Specific Curriculums

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Diane J. Krieger

Curriculums benefit business in many ways. They are a major contribution to employee productivity and retention. Curriculums add value by reducing training costs and achieve performance goals by setting a true expectation for an employee to transfer learning to the job.... More »