Strategies to Implement ROI and Evaluation in any Organization

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Gerry Doyle

The challenge of implementing ROI and evaluation in a comprehensive and sustained way requires a range of responses, including capacity building, competence development, the adoption of new methods, and changes in processes and behaviors. For many practitioners to susta... More »

Employee Surveys Find Missing Links Between Training and Application

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Amy Pearl

Why isn't my team embracing our new sales process? Why isn't the manager using skills taught in our leadership development program to inspire people to achieve goals? Why don't customer service representatives demonstrate the right soft skills after attending our in-hou... More »

Addressing Workplace Violence: Before, During, and After

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Martin B. Kormanik

Until recently, there was limited understanding of the scope and detrimental impact of workplace violence. Traditionally, organizational leaders have held a not-in-my-back-yard mentality, thinking, "Our people aren't violent. That wouldn't happen here." From disgruntled... More »

The Hidden Power of Coaching: Unleashing Accountability

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Jack Zenger

Coaching has become a key element in most leadership development initiatives. Once conceived of as training reserved for only a few individuals at the apex of the organization chart, it is available to a much broader segment of the leadership team. A growing body of emp... More »

Six Sigma Meets HPT in Australia

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Billie Schuttpelz

Six Sigma and HPT are more similar than many realize. I've recently completed a Six Sigma project in Australia and have enjoyed the similarities throughout the entire process. What is Six Sigma? Six Sigma is a rigorous methodology that attempts to reduce variability and... More »