Assessing Competencies Starts With a Measurable Competency Model

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William J. Rothwell

To assess competencies, learning and performance professionals, not just performance professionals, must work with a competency model that is measurable. A measurable competency model identifies the competencies of the position or job, as well as the behavioral indicato... More »

Derailment: How Successful Leaders Avoid It

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William A. Gentry

It is no wonder that one of every two managers is ineffective. Many display behaviors in certain problem areas, including problems with interpersonal relationships, difficulty leading a team, difficulty changing or adapting, failure to meet business objectives, and too ... More »

The Exodus of Mastery and Its Impact on Healthcare Quality and Cost

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Patrick J. Dudley

Healthcare employment statistics linked to the Baby Boomer generation have been tracked for decades. This data shows that the majority of the current healthcare workforce is over the age of 45. This group is not demographically balanced by workers under the age of 30, a... More »

The Intangibles of Leadership

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Richard Davis

How many senior executives actually possess the competencies laid out in your HR systems? Helping skilled, talented managers become truly great leaders is a complex job. Traditional leadership models often overlook the intangible qualities that separate those who aspire... More »

The Complexity of Understanding Personality Dynamics How leaders can harvest the best from their employees

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Deborah Dorsett

Feeling misunderstood is a universal human experience. Being misunderstood is bad when it happens in our personal life, but it can be career threatening when it happens in a professional setting. The impact of misunderstandings can be huge for individuals, teams, and th... More »