Influence Skills for Performance Consultants

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Kevin Nourse

Susan, an internal performance consultant in a healthcare organization, is faced with a particularly challenging situation. Steve, a finance vice-president, has requested that Susan conduct a morale-building workshop for managers in his group. Having worked in the organ... More »

Gender Differences in Management Style

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Catherine Madden

Have you ever felt completely misunderstood by a member of the opposite sex? No matter how clearly you give directions they just don't understand? This is not surprising, since research shows men and women communicate as if from different cultures. Girls and boys are ta... More »

Executive Development's Role in Strategic Planning

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Scott Saslow

It is a terrific idea for executive-development professionals to play a role in the strategic-planning process, the formation of high-level goals and execution plans. Why? Strategy formulation is the process of choosing the best path for an organization, based on custom... More »

Ignoring Sexual Harassment Just Got More Expensive: Five Tips To Prevent Lawsuits

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Judith Lindenberger

My first job after graduate school was working for the U.S. federal government in the Office of Personnel Management (OPM). A few months into the job, a woman air traffic controller sued her boss and co-workers in the Federal Aviation Administration (FAA) for creating a... More »