No matter what the topic, format, or circumstances, many people in the room simply are not on board when a facilitator walks through the door. Every facilitator has witnessed eye rolls, inattention, negative remarks, and body language that signals disinterest. Some peop... More »

Human Capital , Learning & Development

Delivering Training , Engagement , Students , Training and Development - General

The process of analysis is the foundation for any instructional design project. Although it is the most often neglected aspect of ISD, analysis is not an option for the successful designer. The harsh reality that faces many designers is that even though ISD practitioner... More »

Learning & Development

Designing Learning , Students , Training and Development - General

One of the challenges sales trainers face is getting clients to buy into what really must be done to improve a situation. To be effective at this, we must engage all levels of an organization to learn about its culture and mission, which in turn helps us better comprehe... More »

Sales Enablement

Selling Skills , Students , Training and Development - General

Failure to be ethical in leadership and management leads to immense losses at both the personal and corporate levels. That makes organizational values and ethics important for all stakeholders in the business, including employees, shareholders, and the general public. More »

Learning & Development

Delivering Training , Students , Training and Development - General

One of the unique aspects of working with adult learners is the wealth of life experience they bring with them. This provides richness in our interactions and can deepen our training, but we must also remember that all of us carry problems and issues, or what is more co... More »

Learning & Development

Beginner Level Content , Delivering Training , Engagement , Students , Training and Development - General , Training for Multiple Cultures